Restaurant and Hotel Business (MSc)

About the program

Have you heard about Michelin stars in restaurants, healthy eating, and new restaurant/coffeeshops/bar formats?

Have you ever thought about how to create a chain of high-class hotels under your own brand, as well as a creative team of like-minded people and move towards your goal together?

Then this program is for you: active, creative, purposeful, people who are constantly looking for development opportunities, who can make decisions in a timely manner and successfully manage organizations in hospitality industry. The program combines theory, practice and research methods, focuses on business aspects of the hospitality industry and covers a wide variety of topics: from finance, operations management and strategic marketing to quality management of products and services of hospitality industry and lux and VIP product management specifications.

What to expect:

lectures and master classes from famous practitioners of the hospitality industry and international partners
various internships, including those ones in international 5-star hotel
trips to the best hospitality destinations (5-star hotels, restaurant chains, new and creative coffeeshops)

Our faculty members cover the key competencies necessary for you to deeply understand the industry’s structure and business administration, will teach you to think creatively and make innovative decisions. Master students will be able to do research of the hospitality market, analyze the industry’s impact on economic, socio-cultural and physical environment and develop strategies aimed at the sustainable development of the industry and the management of high-quality quality service.

Upon the graduation you will be able to:

conduct research and analysis of the hospitality market and business processes
manage the development processes of high-quality and innovative products / services and increasea range of hospitality services based on new trends and digitalization of hospitality industry
manage the processes of service and products development with a focus on high service
open your own enterprise / business, develop its strategy, successfully manage it and achieve your goals and objectives
manage the personnel of the enterprise and create a corporate culture aimed at forming a cohesive team

Program Details

Language: Russian, Kazakh

Delivery mode: Evening + Saturday whole day

Duration: 2 years (scientific and pedagogical degree)

Possibility to apply for a PhD

Restaurant and Hotel Business (MSc)